Terms of service
These Terms of Service govern your use of The Firefighter Guide website and your purchase of products or services from Firefighter Guide L.L.C.
By using this website or purchasing from us, you agree to these Terms.
Educational purpose
The Firefighter Guide provides educational information about firefighter hiring, preparation, testing, interviews, background investigations, medical and psychological evaluations, academy preparation, and related subjects.
No book, digital product, resume review, or other material sold by The Firefighter Guide guarantees employment, advancement in a hiring process, an interview score, placement on an eligibility list, or any other hiring outcome. Hiring standards and processes vary by agency and may change over time.
Products and services
We may offer physical books, digital editions, bundles, resume-review services, and other related products or services.
Prices and availability may change without notice. We may correct errors in product descriptions, pricing, or availability when necessary.
Digital products
Digital products are licensed to the purchaser for personal use only. Purchasing a digital product does not transfer ownership of the underlying intellectual property.
You may not reproduce, distribute, resell, publicly post, share, upload, or commercially exploit our digital products except as permitted by law or with our written permission.
Resume Review
A Resume Review provides individualized feedback on a submitted resume. After purchase, the customer is responsible for sending the resume to info@firefighterguide.com.
Our standard turnaround time is 3 to 5 days after receiving the resume.
Resume feedback represents professional opinion and guidance. It does not guarantee employment or any particular result in a firefighter hiring process.
Intellectual property
The Firefighter Guide name, website content, written materials, book content, graphics, branding, and other original materials are owned by or licensed to Firefighter Guide L.L.C. and are protected by applicable intellectual-property laws.
Third-party services
Our website may use or link to services operated by third parties, including Shopify and Amazon. Those services may have their own terms and policies. We are not responsible for third-party websites or services outside our control.
Prohibited use
You may not use this website or our products to violate applicable law, interfere with the operation or security of the website, distribute malicious code, infringe intellectual-property rights, or copy or redistribute our paid materials without permission.
Limitation of liability
To the fullest extent permitted by law, Firefighter Guide L.L.C. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, services, or educational information provided.
Nothing in these Terms excludes liability that cannot legally be excluded.
Refunds and shipping
Purchases are subject to our Refund Policy and Shipping Policy.
Contact
Questions about these Terms can be sent to info@firefighterguide.com.